FAQ
Your Questions Answered!
We primarily use Adobe Premiere Pro for all of our edits; however, our team is well versed in using Davinci Resolve too. We provide project file on demand in case you want to make tweaks on your side.
We understand the significance of music in setting the tone for a wedding video. You can either provide us with your preferred music selections, or we can suggest suitable tracks based on your preferences. Just keep in mind there will be a fee if you want to change the music post the edit process.
You get the wedding film rendered in your desired settings (Full HD/4K) and as mentioned we provide project file on demand (XML/PR File). No extra fee for the project file would be charged.
The turnaround time depends on the complexity of the project and our current workload. Typically, you can expect to receive your edited wedding video within 10 to 12 days after we receive all the necessary materials. However, we can discuss expedited options if you have a specific deadline.
Customer satisfaction is our top priority. If you're not completely satisfied with the final video, we'll work closely with you to address any concerns and make necessary revisions until you're delighted with the outcome.
Absolutely! We understand that every couple has their own unique vision for their wedding video. We encourage you to communicate your preferences and any specific edits you'd like to see. We offer 2 free revision rounds to ensure your video meets your expectations.
Yes, we typically require a deposit to secure your booking and initiate the editing process. The deposit amount varies depending on the scope of your project, however by default it is 70% of the project's value.